Shipping policy

Last Updated: May 2026

Thank you for shopping at sidras.online. We are committed to delivering your orders safely and efficiently.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• During peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• United Arab Emirates: 2–7 business days
• International Orders: 7–21 business days

Delivery times are estimates and may vary depending on location, customs procedures, and courier services.

Shipping Costs

• Shipping charges are calculated and displayed at checkout.
• Free shipping promotions may be offered on selected orders and will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Delayed or Lost Shipments

While we work with trusted shipping partners, delays may occasionally occur due to factors beyond our control. If your order has not arrived within the expected timeframe, please contact us for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or delivery failures caused by incorrect addresses provided at checkout.

Customs and Import Duties

For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are determined by the destination country's customs authorities.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and items.

Contact Us

If you have any questions about shipping, please contact us:

Store: sidras.online
Email: choudharyshujaa@gmail.com

Thank you for choosing sidras.online! We appreciate your trust and support. 🚚✨